Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Lumera ("we", "us") collects, uses, and protects your information when you visit itslumera.com or place an order. By using our site you agree to the practices described here.

Information we collect

  • Order & contact details you provide: name, email, shipping address, and phone number.
  • Payment information, which is processed securely by our payment providers — we do not store full card numbers.
  • Device & usage data such as IP address, browser type, and pages viewed, collected through cookies and similar technologies.

How we use your information

  • To process and ship your orders and manage subscriptions.
  • To provide customer support and respond to your requests.
  • To send order updates and, with your consent, marketing emails you can opt out of at any time.
  • To improve our products, website, and service, and to prevent fraud.

How we share information

We share information only with trusted service providers who help us operate — payment processors, shipping carriers, and email and analytics tools — and only as needed to perform their services. We may disclose information if required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart, remember preferences, and understand how the site is used. You can control cookies through your browser settings; some features may not work without them.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, and to opt out of marketing. To exercise any of these, email support@itslumera.com.

Data retention & security

We keep personal information only as long as needed for the purposes above and to meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.

Children

Our site and products are intended for adults. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy from time to time. Material changes will be posted on this page with a new "last updated" date.

Contact

Questions about your privacy? Email support@itslumera.com.