Returns & Refunds
Our 90-Day Money-Back Guarantee
Take Lumera daily for up to 90 days. If you don't feel the difference — lighter, less bloated, more energised — just contact us for a full refund. You don't even need to send the bottle back.
How to request a refund
- Email support@itslumera.com with your order number.
- Tell us briefly that you'd like a refund — no lengthy forms.
- We'll confirm and process it for you.
When you'll get your money back
Approved refunds are issued to your original payment method, typically within 5–10 business days depending on your bank.
Damaged or incorrect orders
If your order arrives damaged or wrong, email us within 14 days and we'll replace it or refund you in full.
Subscriptions
Subscriptions can be paused or cancelled any time before your next refill from your account or by contacting us. Cancelling is always free.
Questions? Visit FAQs or contact us.